At Teledirect, we believe that the best customers are happy customers. And what makes a customer happy? Great service when they need it, how they need it.
So that's what we help make happen. Specialising in the Financial services, Information Technology, Luxury and Telecommunications sectors of Airlines, we'll act as a your outsourced contact-centre to add value to your customers' experience and as a result, help you generate higher sales growth and higher profits.
To date, we've implemented over 4,500 successful contact-centre programmes in Singapore, Malaysia, Thailand, Hong Kong, Indonesia and Philippines, interacting with our clients' customers around the world.